WhereToChat.us – Privacy Policy

Effective Date: February 28, 2025

WhereToChat.us ("we," "our," or "us") values your privacy and is committed to protecting your information. This Privacy Policy explains how we collect, use, and protect your data when you visit or use our website ("Site"). By accessing or using the Site, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

We only collect the following information if you choose to provide it:

  • Account and Billing Information: When signing up, we collect payment details via Stripe to enable our metered billing service.
  • Chat and Message Data: Any data you input while using the chat service is stored temporarily to facilitate communication.
  • General User Information: We may collect optional account-related preferences if you choose to provide them.

🚫 We do not collect personally identifiable information (PII) such as names, addresses, Social Security numbers, or government-issued identifiers.

1.2 Automatically Collected Information

When you visit our Site, certain information may be collected automatically by our server logs or third-party analytics services. This includes:

  • IP Address
  • Browser Type and Version
  • Operating System
  • Referring Website URLs
  • Pages Viewed and Time Spent on the Site
  • Date and Time of Access

This information is collected for security, analytics, and troubleshooting purposes.

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, provide targeted advertising, and analyze traffic. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To provide and improve our services.
  • To facilitate and track metered billing based on chat usage.
  • To monitor and analyze usage trends.
  • To display advertisements and affiliate links, where applicable.
  • To comply with legal obligations and prevent fraudulent activities.

3. Sharing of Information

🚫 We do not sell, rent, or trade your data to third parties.

However, we may share data in the following circumstances:

3.1 Third-Party Service Providers

We use third-party platforms for hosting, payment processing, analytics, and advertising. These providers include but are not limited to:

  • Hosting and Infrastructure Services
  • Payment Processors (e.g., Stripe for billing management)
  • Analytics Providers
  • Advertising Networks

These third parties are bound by their respective privacy policies, which govern how they handle your data.

3.2 Legal Compliance

We may disclose information if required by law or in response to valid legal requests, such as subpoenas or court orders.

4. Cookies and Third-Party Tracking

4.1 Types of Cookies We Use

  • Essential Cookies: Necessary for the core functionality of the service.
  • Performance and Analytics Cookies: Used for traffic analysis and service optimization.
  • Advertising Cookies: Used to serve targeted advertisements through third-party networks.

4.2 Third-Party Advertising and Tracking

We partner with third-party advertising networks to serve relevant ads. These networks may collect data about your interactions with advertisements or affiliate links.

🔹 Opt-Out Option: You can opt out of personalized ads by visiting the Network Advertising Initiative's Opt-Out Page at https://optout.networkadvertising.org/ or by adjusting your browser settings.

5. Data Retention

We retain chat logs and other relevant usage data only for as long as necessary to fulfill the intended purpose.

  • Billing data is retained per regulatory requirements.
  • Chat data is not permanently stored and is deleted automatically based on retention policies.

6. Security of Your Information

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

🚨 Important: No method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Your Privacy Choices

You have the following rights regarding your data:

  • Access & Correction: You may request access to or correction of your data.
  • Opt-Out of Cookies: You can disable cookies through your browser settings.
  • Do Not Track (DNT) Signals: Our Site does not respond to DNT signals.

For any requests, contact us via the information provided in Section 10.

8. No Support Policy – We Do Not Offer User Assistance

WhereToChat.us does not provide technical support, customer service, or troubleshooting of any kind.

  • We have simply installed and configured open-source software on Railway.app for those who don’t want to set it up themselves.
  • We charge Railway’s hosting fees + a small percentage markup to cover the effort of setting it up.
  • If you encounter issues that you cannot resolve, your only alternatives are:
    1. Fix it yourself.
    2. Find another service elsewhere (at a much higher cost).

9. Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have collected data from a minor, we will delete it immediately.

10. Third-Party Links & Intellectual Property Disclaimer

Our Site may contain references to or integrate with third-party services, brands, or APIs.

🔹 Disclaimer on Third-Party Intellectual Property:

  • Any third-party names, trademarks, or brands referenced on this site are used only for informational or integration purposes.
  • WhereToChat.us does not claim ownership, affiliation, or endorsement of any third-party brand, company, or service.
  • All rights to external trademarks, logos, or APIs remain the property of their respective owners.

Using our service does not create any partnership, sponsorship, or official relationship between WhereToChat.us and any third-party brand.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting.

It is your responsibility to review this Privacy Policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: Contact Form: Available on the Terms of Service page.