WhereToChat.us is a customer support chat platform powered by Chatwoot. Unlike traditional Chatwoot hosting, we offer pay-as-you-go metered billing, so you only pay for what you use instead of a fixed monthly fee.

Instead of paying $19+ per agent per month, we charge based on usage. Pricing is simple and flexible:

• Please check back for pricing, coming soon...
• $0.0x per message
• $0.0x per conversation

We’ll show detailed real-time usage in your dashboard.

No, we don’t provide support. We built this site, not the software itself. It is open source, and we simply loaded it as-is. We use it daily for our own business, so if something breaks, we’ll know. We are not in the software business and are just offering an affordable option for those who need more than a basic free plan from other providers. You can prepay in $50 increments and use it over a long period, potentially a year or more. We are still finalizing the details, but support is not included. A paid support option may be available in the future, or you may need to subscribe at the original source if you require support.

• No fixed costs – Only pay for what you use.
• Scales with your business – Pay-per-message instead of per-agent fees.
• Fully hosted – We handle hosting, scaling, and updates for you.
• Simple billing – No need to manage a cloud server or deployments.

• Click "Get Started" and create an account.
• Choose your billing method.
• Start using the chat immediately!

Yes! You can connect your custom domain like support.yourdomain.com and use the chat widget on your website.

Every message, conversation, or agent activity is logged. At the end of each billing cycle:

• We total up your usage-based fees.
• Stripe bills you automatically.
• You can view detailed usage in your dashboard.

If payment fails, you’ll get a grace period before chat services are paused. You'll receive multiple notifications before that happens.

Yes! The dashboard shows real-time message counts, conversation history, and agent activity, so you always know what you’re paying for.

❌ No. Sorry. But you only pay for what you use.

We accept credit/debit cards via Stripe.

No! Pay-as-you-go. No contracts. No long-term commitment. You can stop anytime.

Not yet, but we're considering flat-rate plans for high-volume users in the future. Stay tuned!